We’re here to help! Emageon Support Operations is committed to providing world-class service to our customers by focusing on their needs. We are committed to delivering the highest level of service to resolve any technical or clinical issues with our product and we guarantee accuracy, responsiveness, reliability and courtesy to each customer.
RadSuite customers in need of product support can contact our technical support specialist at:
HeartSuite customers in need of product support can contact our technical support specialist at:
EchoIMS customers in need of product support can contact our technical support specialist at:
The vast majority of RadSuite and HeartSuite service support is handled remotely. Our secure remote service and diagnostic capabilities provide the fastest possible response because our support engineers don’t have to travel to customer sites in order to provide service. By using our secure remote services customers can be assured that only Emageon authorized personnel can remotely access their systems.